App Support

Get help with signing in, notifications, courses, books, sessions, and your NexusHealing account.

Contact Support

Email info@nexushealing.org. Include the app version shown in iPhone Settings, the screen you were using, and what happened. Do not email passwords, full payment-card numbers, or sensitive health information.

Signing In

Use the same email address and password as the NexusHealing student portal. If you forgot your password, use password reset. An internet connection is required because your courses, books, calendar, and account records are securely loaded from the portal.

Notifications

The app asks whether it may send notifications. You can change this later under iPhone Settings → Notifications → NexusHealing. Denying notifications does not prevent you from using the app. Open Profile & Records in the app to manage email, text, and analytics preferences.

Purchases And Access

The iPhone app gives you access to digital courses and books already connected to your account. Payments shown in the app are limited to eligible real-time, one-to-one services. If content you purchased is missing, contact support with the email address used for the purchase.

Privacy And Data Choices

Read the Privacy Policy for details about app data, push tokens, optional usage analytics, retention, and your rights. You can allow or withdraw optional usage analytics from Profile & Records.

Delete Your Account

You can initiate complete account deletion inside the app from Profile & Records → Delete Account. You may be asked to re-enter your password to protect the account. If you cannot access the app, sign in on the web to open the same deletion control.

Safety

NexusHealing provides educational, personal-development, and wellness material. It is not medical advice, diagnosis, treatment, mental-health care, or an emergency service. Contact a qualified professional for health concerns and local emergency services for an emergency.